Senior Consultant-Business Analysis, will be a key member of our Consulting team helping our clients in their decisions improvement by linking customer data analytics to actionable recommendations.
â€¢ You will look to answer complex business and data questions. The successful candidate has a passion for extracting actionable insights from data and significant experience working in business and marketing/sales intelligence, analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner.
â€¢ You will participate in consulting assignments, lead business discovery and analysis workshops to understand client challenges, defining business benefits and KPIs, and contribute in the solution delivery, using tool and methodologies like Agile, Design Thinking, Business Model Canvas etc. to elaborate the business requirements in use cases and solution features
â€¢ You will work on the data from contemporary channels and avenues of customer interaction
â€¢ You will support and understand the data model design, KPI standardisations and design the dashboards/Report visualisations through techniques like wireframes, prototype and mock-ups
â€¢ You will design the dashboards and reports on visualisation tools like Tableau/Power BI /Qlik/Spotfire based on strong visualisation principles
â€¢ You will help our clients to plan and execute user acceptance tests and user adoption of delivered customer insight solutions
â€¢ You will also help our clients understand and interpret customer behavioural trends, and recommend actions that will overcome their business problems to increase efficiencies and effectiveness for the overall organisation.
â€¢ Participating in pre-sales activities including proposal workshops and deliverables, demos and presentations